About the Role
Key Responsibilities
Residential Property Management (ASTs)
• Manage a portfolio of residential properties let on ASTs in line with legislation and best
practice
• Handle tenant onboarding, referencing, check-ins, and check-outs
• Manage tenancy renewals, notices, and terminations
• Act as the main point of contact for tenants, dealing with day-to-day issues professionally
• Coordinate repairs and maintenance, managing contractors and suppliers
• Ensure full compliance with statutory requirements including gas, electricity, EPCs, and
safety regulations
• Monitor rent collection and manage arrears where required
Void Management & Rent Protection
• Take ownership of strategies to minimise void periods and loss of rental income
• Implement clear systems for managing properties when tenants hand back
• Carry out early inspections once notice is served or lease expiry is known
• Prepare and manage statements of works to return units to lettable condition quickly
• Coordinate contractors to deliver works efficiently and cost-effectively
• Ensure properties are ready to re-let immediately upon handback
• Proactively line up replacement tenants ahead of vacancies
• Negotiate new leases well in advance where tenant changes are anticipated
• Manage smooth handovers between outgoing and incoming tenants
• Track voids, rental impact, and performance metrics
Institutional & Commercial-Style Residential Leasing
• Manage residential properties let on commercial-style or institutional leases
• Build and maintain strong relationships with:
• Local authorities
• Housing associations
• Temporary accommodation providers
• Assisted living and care operators
• Negotiate, renew, and manage lease agreements
• Handle lease re-gears, extensions, and variations
•Liaise with legal advisors on lease documentation
• Able to manage Temporary accommodation tenants and contracts direct with the
council
• Have experience working with and procuring for London Boroughs
• Understand the various portals for TA market e.g. Adam housing
• Able to on board our business with various Boroughs for Temporary accommodation
and other lease types
• Understand the LA requirements for rental units, finishes, leases (able to amend and
adapt), maintenance and licenses
• Work with LA’s and existing HA’s for handback and switch to direct LA’s
Note: “Commercial” refers to the lease structure and tenant type, not the residential use of
the property.
Maintenance, Compliance & Property Standards
• Organise planned and reactive maintenance across the portfolio
• Conduct regular inspections to maintain property standards
• Ensure ongoing compliance across all properties
• Manage remedial works following inspections or audits
• Maintain accurate property, tenancy, and compliance records
Commercial Units (Minor Portfolio Element)
• Oversee a small number of commercial units (e.g. shops, industrial units, gym)
• Manage tenant relationships, rent collection, and lease compliance
• These units form a small proportion of the overall portfolio
Reporting & Portfolio Oversight
• Monitor rental performance and lease activity
• Provide property and income performance insights to senior management
• Support budgeting, forecasting, and operational planning
• Use property management systems to manage tenancies and reporting
Requirements
• Minimum 3 years’ experience in residential property management • Strong understanding of AST management, lettings legislation, and compliance • Experience managing or exposure to institutional or non-AST residential tenants • Proven ability to manage voids and protect rental income • Confident dealing with professional and public-sector tenants • Strong organisational, negotiation, and communication skills • Commercially minded, proactive, and detail-oriented • Comfortable managing a portfolio independently • Experience in a property investment firm, family office, or institutional environment desirable • Full UK driving licence
About the Company
At Kings Oak Capital, we believe in fostering creative minds. Our purpose is to push boundaries and
unlock new possibilities, enabling individuals to maximise their potential. This belief has guided us since
our inception. As a values-driven organisation, we are dedicated to operating ethically and sustainably
while promoting a collaborative environment that empowers people from diverse backgrounds to thrive.